Shipping policy

Shipping Policy

United Kingdom Delivery

We currently ship throughout the United Kingdom, including mainland UK, Northern Ireland, the Scottish Highlands and UK islands.

Please allow up to 3 working days for delivery from the date of dispatch.

During promotional periods, launches or exceptionally busy times, dispatch and delivery may take slightly longer. We appreciate your patience during these periods.

Unfortunately, we are unable to deliver to P.O. Box addresses.

Orders are processed and dispatched on working days only (Monday–Friday, excluding bank holidays).

All deliveries require a signature upon arrival. If no one is available to accept the parcel, our courier will leave details to arrange redelivery or collection.

If you request for your parcel to be left in a safe place, please note that Feel Good Promotions Ltd cannot accept responsibility for any loss, theft or damage once delivery has been completed in accordance with your instructions.

Delivery is deemed complete once the products have been delivered to the address provided at checkout. Responsibility for the products passes to you upon delivery.

While we aim to deliver within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including severe weather, industrial action, transport disruption or failures of telecommunications networks. Where possible, we will keep you updated with revised delivery estimates.

Republic of Ireland Delivery

We currently deliver to addresses within the Republic of Ireland.

Please allow up to 7 working days for delivery from the date of dispatch.